Terms and Conditions

Please read the terms and conditions carefully and please contact us for any clarifications.

Booking and deposit

You must produce your/all the tour participant’s original passport(s) at the time of booking your tour with us.

You must complete the official Booking Form and read the Booking Conditions of the Tour. Please complete one booking Form per party.

Along with the Booking Form, please enclose a non-refundable and interest free deposit amount towards full payment for the tour. On payment of the deposit amount/tour payment, you will receive an official receipt and Tour Confirmation Voucher from Travel Tours or as per your booking procedure for the amount paid.

In the event of cancellation of the Tour by the passenger after the payment of non-refundable deposits for any reason whatsoever including rejection of visa by Consulate or failure to pay the entire tour cost, the said deposits shall stand forfeited without any intimation to you.

Travel documents

It is your responsibility to hold valid Travel Documents such as Passports, Visas, confirmed air transportation tickets to be able to travel on the Tour.

Each passenger should hold passport valid for a period of at least 6 months from the date of travel.

VISA –We request you to understand the Visa Documentation Checklist and arrange for submission of the completed visa form and necessary supporting documents as mentioned in the booking procedure, thereby ensuring the issuance of correct visas and timely compliance of the Visa formalities required for the tour you have booked. The cost of processing these visas is not included in the Package Tour price and you are required to pay for them separately as indicated.

MEDICLAIM: It is extremely important that you purchase an Overseas Mediclaim Insurance Policy to cover against any possible risks such as damage, loss, accident, injury to life or property while on the tour.

Airline tickets & tour confirmation voucher

You will receive you Air Tickets from us 7 days prior to the departure onwards, along with your Tour Confirmation Voucher. This will be given provided we have received full payments Your Tour Confirmation Voucher entitles you to travel on the Tour and must be presented by you to the Tour Manager on the first day o the Tour.

Airline confirmation

It is absolutely necessary to have your return air ticket for a particular sector. Due to over booking of seats, the airline may offload passengers and accommodate them on a subsequent flight.

Airline “change in reservation fee”

It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India .

Passengers wishing to change their return reservations to India after departure may have  to pay “Change in Reservation Fee” directly to the airline, subject to availability of seats in the same booking class.

Travelling in advance and/or returning on your own

If you wish to travel in advance i.e. before the published departure date as mentioned in the brochure or like to come back on a later date after the tour ends, you may be required to pay an “Airline Seat Rebooking & Reservation Fee” as applicable per person, per sector, per change depending on the airline (subject to availability of seats & ticket validity).

Cancellations

In the event of cancellation of the Tour by the passenger after the payment of non-refundable deposits towards full payment for the tour for any reason whatsoever including rejection of visa by Consulate or failure to pay the entire tour cost, the said deposits shall stand forfeited without any intimation to you.

We reserves the right to cancel any Tour prior to the departure, without assigning any reason. Under such circumstances monies paid by you will be fully refunded forthwith in Indian Rupees currency only, but no compensations are payable.

Refunds

It would take at least 45 days to process refunds. For cases where and an air transportation ticket is issued, it would take at least 60 days to process the refund (if due). Incase of refund of Foreign Currency component, the said refund shall be made in Indian Rupees only at he prevailing rate on the date of refund as per existing Rules and regulations.

There is NO REFUND payable for any Unutilized Services (e.g., Meals, Entrance Fees, Optional Tours, Hotels, Sightseeing, etc).

Booking conditions

Scope of activity

We are travel and holiday organizers only. We do not control or operate any airline, neither do we own or control any shopping company, coach or coach company, hotel, transport or any other facility or service mentioned in this brochure. We take care in selecting all the ingredients in your holiday, but because we only select and inspect them and have no control in running of them, we cannot be responsible for any delay, improper services provided by any independent agency, airlines, transport, hotel any provider of services, for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hotelier, airlines, shipping company coach owner / coach operator who are the our Independent Contractors arising outside our normal selection and inspection process.

We are also not responsible for the delay or deficiency in services provided by agency, airline, transport, hotel any provider of services, or/any act or actions of co-traveler, co-passenger which may result in availing the following and /or other services on the tour.

Registration

The Tour Participant has been supplied with details for the Tour Arrangement and the Tour Brochure for the relevant year. The Tour Participant shall read the same carefully before filing and signing the Booking Form. The Booking Form shall be binding on the parties and shall constitute contract between the parties.The signing of the Booking Form by the Tour Participant shall mean acceptance in totally of the Terms and Conditions contained herein by the Tour Participant.

The organisers reserve the right to decline to book any person or persons as Tour Participant for any Tour without assigning any reason whatsoever.

Definition

a)    Tour Participant means the Person / Persons in whose name and / or whose behalf the        booking is made and/or whose name is on the booking form, Profom and Final invoice.

b)      Organisers mean Travel Tour Private Limited, Sports Services Private Limited and  

       Times Internet Limited.

c)    Independent contractors means “any hotelier / hotel owner, owner of any airlines or 

       shipping company or railway. Ferry boat owner/Operator, Cruise Owner/Operator or 

       any boat owner/Operator Cruise, Coach Owner/Operator or any other person or 

       Organization who have been selected by the organisers to render services to the Tour 

       Participant”.

1.   There is no contract between the organisers and the Tour Participant until the organisers have received the appropriate non-refundable deposit. The full payment must be received in accordance with the procedure laid down in the brochure under the heading “How to book” If not paid in accordance with the payment schedule the company reserves the right to cancel the booking with consequent forfeiture of deposit and apply scale of cancellation charges as mentioned in this brochure.

2.    The organisers have the right at any time and for any reason:

a)    To terminate the Contract after acceptance of deposit but prior to the Commencement of Tour without assigning any reason whatsoever. In the event, the organisers terminate the Contract, the organisers may refund the amount of deposit to the Tour Participant without payment of any interest.

b)    To amend, alter, vary or withdraw any tour, holiday, excursion or facility it has advertised or published or to substitute an Independent Contractor of similar class if it is deemed advisable or necessary. In either case, the organisers shall not be liable for any damages, additional expense or consequential loss if any suffered by the Tour Participants or for any compensation claim.

2A   It is the responsibility of the Tour Participant to hold valid travel documents such as

       Passport and Visas and to furnish all documents required by the organisers for

       application of the same within the period stipulated. In the event the application for

       Visa made by any Tour Participant or by the company on behalf of the Tour 

       Participant is rejected by the concerned Embassy or Authorities due to

       Inadequate documents furnished by the applicant or due to any other reason 

       Whatsoever, the organisers shall not be liable or responsible for the same and the

       Non-refundable deposit paid by the Tour Participant shall be forfeited and no claim

       Whatsoever shall be made for the same. All cost, charges in respect of the said

       Application for the visa shall be borne by the Tour Participant.

       However, in the event that the Tour Participant is unable to travel on the tour

       Originally booked by them, due to rejection of the Visa by the concerned Embassy,

       The Tour Participant shall have the option to postpone his tour to another date or

       Transfer his tour to any other tour and in such a case the transfer charges for the

       Transfer of the tour shall apply.

2b   Health and insurance

       It shall be the duty of the Tour Particiapant to inform the organisers at the time of

       booking the tour in case the Tour Participant has any medical condition that may

       affect his ability to enjoy and pursue fully the Tour Arrangements as per the itinerary

       mentioned in the Brochure.

       The organisers reserve the right, where appropriate to ask the Tour Participant to

       Submit written certification of his medical fitness before his departure.

       It is advisable that the Tour Participants acquire adequate insurance cover to secure

       their life, health and property. It may be noted that the Tour Cost does not include the 

       Insurance Premium and that the Tour Participants shall have to acquire the same at

       their cost.

2c   Forfeiture of deposits

      The organisers shall be within its rights to forfeit the non-refundable interest free 

      deposit paid by the tour participant to the organisers along with the prescribed booking

      form duly completed with the request for confirming the seat (s) for the tour booked

      by the tour participants, in the event the tour participant cancels the booking or on   

      failure on the part of the Tour Participant to adhere to the tour payment schedule as set

      out or in the event the visa of any country (ies) is not granted or the Tour Participant is  

      unable to travel on the tour booked by the tour participant due to

      any reason whatsoever, including medical ground or sickness, the non refundable

      interest free deposits shall stand forfeited, and the scale of cancellation as setout n the

     “How To Book” section of the brochure shall be applicable and binding.

3.   No person other than the organisers, in writing, has the authority to vary, add, amplify or waive any stipulation, terms or conditions set forth in these brochure.

4.   In the event of the organisers exercising its rights to amend or alter any tour or holiday advertised in their brochure after such tour or holiday has been booked, the Tour Participant shall have the right.

a)  To continue with the tour or holiday as amended or altered.

b)  To accept any alternative tour or holiday which the organisers may offer.

In either of these above cases the Tour Participant shall not be entitled to or the organisers shall not be liable to the Tour Participant for any damage, additional expense, consequential loss suffered by him or to pay any amount as refund.

c)   In the event that the organisers is unable to conduct a particular tour, the organisers shall at its own discretion refund the amount of the cost of the said tour to the Tour Participant without any interest on the same. The Tour Participant will not be entitled to make any grievance thereafter in respect of the same.

5.   The  organisers shall, in no circumstances whatsoever be liable to the Tour Participant or any person travelling with him for.

A)    Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and /or damage or any kind of theft howsoever caused.

b)   The temporary or permanent loss of or damage to baggage or personal effects howsoever caused.

c)   Loss of baggage by the Airline.

d)   Overbooking of seats by Airline.

e)   Failure on the part of airline to accommodate passengers despite having confirmed tickets.

In this condition the expression “howsoever caused” Includes willful negligence on the part of any person.

f)    If in the event that the Tour Participant is booked on a particular airline on a particular date and due to certain reasons beyond the control of the organizers, the Tour Participant is not allowed to board the flight, the Tour Participant shall not hold the organisers responsible for the same and no claim whatsoever can be made by the Tour Participant against the organisers.

g)   The organisers shall not be responsible and/or liable for any damage or loss caused to the Tour Participant due to reasons beyond the control of the organisers (force Majeure Vis Majeure).

6.   No liability on the part of the organisers arising in any way out of this contract in respect of any tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the tour holiday, and shall in no case include any consequential loss or additional expense whatsoever.

7a)  If the tour participant has any complaint in respect of services provided by any of the        independent contractors, the tour participant shall immediately notify the same in

       writing  to the independent contractor and a copy thereof should be handed over to the        Tour Manager of the organisers in order to enable the organisers to take up the matter        with the independent contractor.

c)    Any claim or complaint by the tour participant must be notified to the organisers in writing within twenty eight days of the end of the Tour.

No claim notified to the company outside the period will be entertained and the organisers shall incur no liability in respect thereof.

8.  Baggage

Tour Participants travelling by air will be subject to the airline restrictions/limitation on baggage weight/size/number, currently which for Economy Class is 20 kg per person. All baggage and personal effects are at all times and in all circumstances the responsibility of the Tour Participant and organisers shall not be liable for the loss of baggage by the airline or whilst on the tour.

9.  Refund

The organisers reserve the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour due to Force Majeure or Vis Majeure. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hotelers, coach operators, etc and the decision of the company on the quantum of refund shall be final.

Refunds (if any) for amendments and/or cancellation will be paid directly to Tour Participants by the organizers/channel partners. It would take at least 45 days to process such refunds.

In case the organisers exercises their discretion to aleter, amend or cancel any tour advertised in the Brochure and the Tour Participant who has registered for such tour exercising the option to continue with the tour as altered or amended or to accept any alternative Tour which the organisers may offer the organisers shall not be liable for any compensation, damage, additional expense or consequential loss suffered by him/her or to pay any amount as refund to the Tour Participant.

Even in case of a Tour for which the payment was made in Foreign Currency if any, with or without part payment in Indian Rupees the said refund shall be made only in Indian Rupees at prevailing rate on date of refund as per existing Rules and Regulations.

There shall be no refund if the Tour Participant fails to join the Group at he commencement of the Tour or joins the Group late or leaves the Group before culmination of the Tour. If the Tour Participant alongwith his family is compelled to deicontinue the tour due to any reason such as illness or loss of passport or death, no claim shall be entertained for refund of unutilized services.

There shall be no refund if the Tour Participants does not or cannot utilize any service included in the Tour Cost of the tour like meals, rooms, excursions, etc, nor can any refund be made for lost, mislaid or destroyed travel tickets or vouchers.

10.  Conditions of travel

The Tour Participant will have to strictly follow the Tour Program and return to India as per the validity of the air ticket. Those Tour Participants who do not travel with the group throughout the Tour shall under no circumstances be entitled to any refund. It shall be noted that for all purposes, it shall be the responsibility of the Tour Participant to reach the place of commencement of the Tour and register with the representative of the company at he appointed place, date and time. The organisers are not responsible or liable if the Tour Participant does not reach the place of commencement of the Tour on time or prior to his departure, he loses his travel documents and / or baggage.  In such a case, his booking will be treated as NO SHOW.

Tour Participant shall not behave in a manner which may cause distress or annoyance to other Tour Participants or which may create the risk of danger or damage to property of the company, the other Tour Participants or others.

11. It is hereby declare that the immunities provided under this contract shall be available to the organisers’s Managers, including Tour Managers, Employees, Servants and Marketing Partners and Agents but not to the independent Contractors selected by the Company.

12.  Each of these conditions shall be severable from the other and if any provision be invalid, illegal or unenforceable the remaining provisions shall nevertheless have full force and effect.

13.  It is a condition of Booking that you take out a Holiday Insurance from your local Travel Insurers.

14.  The prices quoted in this brochure have been calculated at the rate prevailing at the time of printing of this brochure. The organisers reserve the right to amend the prices published in this brochure in case of currency fluctuations, changes in the various cross rates of exchange, and /or fuel costs, before the date of departure and to apply surcharge accordingly. All such increases in price must be paid for in full before departure by the Tour Participant.

15.  For all claims, disputes of whatsoever nature relating to the tours  marketed/co-ordinated by the organisers, the courts in Bangalore shall alone have jurisdiction.

16.  All tours are subject to laws, rules of RBI/GOI.